By: Charmaign Lomastro, Career Specialist, Human Solutions LLC
No matter how far back in time you go, the most important skills for job success are well-developed soft skills. Whether you are in the industrial era or the technology era, having strong soft skills is essential in the job market. It was yesterday, is today and still will be tomorrow.
So, what are soft skills?
Soft skills make up the kind of person you are, both in your job and in your life. In the workplace, soft skills include how you work with and relate to others - in other words, people skills; both verbal and non-verbal. Candidates with strong soft skills are in high demand for many different types of jobs.
According to the Forbes Coaches Council, the 15 soft skills you need to succeed when entering the workforce are:
- Empathy
- Ability to influence peers
- Emotional intelligence
- Curiosity and positivity
- Active listening
- Humility
- Communication skills
- Creative problem-solving
- Resilience
- Observation skills
- Ability to contextualize
- Willingness to ask questions
- Courage to make recommendations
- Relationship building
- Self-awareness
Why are soft skills important to employers?
In order for a company to stay in business, they must have good relationships with customers, shareholders, vendors, clients and employees. It makes sense then, for employers to hire people who have excellent soft skills who can help build and maintain these relationships.
Additionally, in order to succeed at work, it is important to get along well with the people you interact with, including managers, and co-workers, along with the clients, customers, and anyone else you communicate with while on the job. These are the types of skills all employers value.
How do you show employers that you have good soft skills?
Since soft skills cannot be easily taught, employers are looking for job candidates who already have the soft skills to be successful in the job. So, when applying for a job, you need to determine if you have the soft skills they are looking for. This will require some self-reflection. Take some time to think about the types of tasks and responsibilities at which you excel. Are you good at making others happy by finding solutions to problems? Are you good at explaining complicated ideas to others? Do you enjoy creating new ways to stay organized? You can also reach out to family members, friends and any past co-workers to discover characteristics or qualities about yourself that you might not recognize on your own.
Of course, you wouldn’t be expected to possess all 15 of the soft skills listed above, but to be a viable candidate, you would need to have those that would be critical to the position you are applying for.
When you're writing resumes and cover letters, it's essential to reference the soft skills the employer is seeking in the job application. The same is true when you're interviewing. Review the job posting and be prepared to give specific examples of the skills you have that match the job requirements. Also, be sure to present your soft skills to the hiring manager during interviews and focus on keeping your skills top-notch on the job.